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Quick answers to
common questions.

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About our Services

What's the difference between Residential Assisted Living, Home Care (RSA), and DDA Services?

Residential Assisted Living provides 24-hour supervised care in a residential community setting. Home Care (RSA) delivers personalized care directly in an individual’s own home. DDA Services support adults with developmental disabilities through community-based programs focused on independence and life skills. Our team can help determine which option best fits your situation.

GoldCrest Healthcare serves individuals and families across Maryland. Contact our team to confirm service availability in your specific area.

Yes. Every care plan is reviewed and can be adjusted as needs change, whether that means increasing support, adding services, or transitioning between divisions.

Admissions & Getting Started

How do I start the process?

Reach out by phone, our online form, or through a referral. Our team will schedule a consultation to learn about your needs and walk you through our four-step Admissions process.

Our team gathers information about health, daily living needs, and personal preferences to determine the right level of support and which division best fits your situation.

No – individuals and families can reach out directly. Referrals from hospitals, case managers, and physicians are also welcome and can be submitted through our Referral Partners page.

Payment & Insurance

Do you accept Medicaid Waiver programs?

GoldCrest Healthcare works with Maryland Medicaid Waiver programs for eligible services. Coverage and eligibility vary by program and individual circumstances – our team can walk you through the details during your consultation.

Payment options vary by service and individual circumstances, including private pay and applicable Medicaid or insurance coverage. Contact our team to discuss what applies to your situation.

Referral Partners

How do I submit a referral?

Visit our Referral Partners page to complete the online referral form, or contact us directly by phone for urgent referrals.

Yes. Our team follows up after receiving a referral and stays in communication with the referring professional as the individual moves through the Admissions process.

Still have questions?

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